Frequently Asked Questions

Where is RMHC located?

RMHC’s Head Office is in Sydney located at 21-29 Central Avenue Thornleigh 2120.  We also have Ronald McDonald Houses, Ronald McDonald Family Retreats and Ronald McDonald Family Rooms throughout Australia.

 

 

How do I contact RMHC?

Visit www.rmhc.org.au or call 1300 307 643

How do I get help from a RMHC?

Visit www.rmhc.org.au and select the House that you wish to stay at.  All the contact details for every Australian Ronald McDonald House can be found here.  You can also call 1300 307 643 and we will give you the number you require.

How can I get involved with a RMHC?

Visit www.rmhc.org.au and select the House that you wish to stay at.  All the contact details for every Australian Ronald McDonald House can be found here.  You can also call 1300 307 643 for more information.

Where does my donated money go?

Your donation goes directly to RMHC Australia’s programs that help seriously ill children and their families.

Will RMHC receive 100% of my donation?

Apart from the usual bank fees (1-2% depending on your bank) RMHC will receive 100% of your donation.

Something went wrong with my donation, who do I contact?

You can call 1300 307 643 or email donations@rmhc.org.au

Is it safe to donate money online, using my credit card?

Yes this website is a secure website protected by 128bit encryption.

Can I just donate an amount of money?

Yes you can choose to donate money if you would prefer.  We accept donations over $2 via this website. Click here if you would like to place a cash donation.